Re: Information Requests
Posted: Thu Jun 30, 2011 5:23 pm
Windknot wrote "The best way to avoid encouraging repetitive requests is
probably to not reply to them, and eventually they'll take the hint and start
using the "search" function."
That will work with some folks, but some may take it as being shunned, and
will not return, believe me, some folks are very sensitive.
Included as a reminder, to use the "Search Function", is part of the intro e-mail they
get when joining, and being part of the "SUGGESTION FOR REQUESTING TRIP
ADVICE" seems to help, but not always.
Would prefer to advocate helping folks, by making them aware of this function in
your replies, it will probably get better results, for most right off the bat, and probably
even get the more difficult cases to comply in the long run, by being helpful.
It shows our great willingness here at HST to help the newer, and older members alike.
probably to not reply to them, and eventually they'll take the hint and start
using the "search" function."
That will work with some folks, but some may take it as being shunned, and
will not return, believe me, some folks are very sensitive.
Included as a reminder, to use the "Search Function", is part of the intro e-mail they
get when joining, and being part of the "SUGGESTION FOR REQUESTING TRIP
ADVICE" seems to help, but not always.
Would prefer to advocate helping folks, by making them aware of this function in
your replies, it will probably get better results, for most right off the bat, and probably
even get the more difficult cases to comply in the long run, by being helpful.
It shows our great willingness here at HST to help the newer, and older members alike.