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Re: Site layout broken

Posted: Sat Apr 02, 2016 5:03 pm
by ERIC
Yes, and it seems mostly on select "old" systems. But the Android issue is perplexing for sure. Has that issue been resolved for you? We have a test/demo version that I'm reviewing to see if it's any different than the current install. If it is, then that means the issues are probably related to PHP, etc. versioning on the new web host server and there's not much we can do about it other than to ask that folks update their system/browser environments.

Re: Site layout broken

Posted: Sat Apr 02, 2016 5:44 pm
by rlown
I would tend to agree that one should upgrade environments/browsers.

In my work environment, we haven't gotten to win 10 yet (win7 and win8.1 still, sigh, but stable), and IE11 is required for some of our apps. Where I have a choice I use latest Chrome, or Firefox browsers. At work, we actually do QA testing on only the latest browsers from MS, Chrome, and Mozilla. We interpret MS to be IE11, or whatever web-driver, headless or not, to be considered stable.

My home PC's are Win10. They have MS Edge installed and it is snappy, but I still use Chrome on those machines.

This isn't an ad for MS Edge: http://www.pcmag.com/article2/0,2817,2493880,00.asp Just gives a good comparison.

sidenote: Win XP is EOL (no active patching). You shouldn't expect sites to support that tech anymore. Great for crash & burn but beyond that, I wouldn't expect a warm response towards fixing things.

Tapatalk works as well on Android latest for the formatting. only the logout button doesn't show, but maybe that's just my misunderstanding.

Re: Site layout broken

Posted: Sun Apr 03, 2016 7:09 am
by fishmonger
ERIC wrote:Yes, and it seems mostly on select "old" systems. But the Android issue is perplexing for sure. Has that issue been resolved for you? We have a test/demo version that I'm reviewing to see if it's any different than the current install. If it is, then that means the issues are probably related to PHP, etc. versioning on the new web host server and there's not much we can do about it other than to ask that folks update their system/browser environments.
I can test again tomorrow when I get back there. The system is at work, totally up to date and with most likely the same version of Chrome and IE as the one I am using here. I also have access to additional systems (another Win7 and a current Mac) to compare.

The system that complains is on Server 2008 R2, although I have never been able to isolate the OS as a reason for issues I could not replicate on other platforms. It is essentially win7 64-bit once you install the "desktop experience." And as I stated, it never had these problems before with your forum. There are errors I can see in the console on Win7 as well, but somehow that computer seems to digest them and properly render the background div.

Both systems, the laptop that works and the server OS desktop that displays the layout issues, run a large hosts file to block ads and other stuff, so it can't be any of that either, as they are very much up to date with that and will simply not load half the internets trackers and ads inserts. None of that should break the page layout anyway. The work system blocks 3rd party cookies more aggressively (always block unless I choose to allow) than the laptop, but I can't imagine that that would have any impact on how the header on a forum page renders the html.

Interesting that there was a change - the original post showed what happened first, then my second screenshot set shows how it improved after reloading a day later. So things were changing along the way, and I understand you made some changes between those two screenshots.

Re: Site layout broken

Posted: Sun Apr 03, 2016 7:11 am
by Teresa Gergen
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Re: Site layout broken

Posted: Sun Apr 03, 2016 7:30 am
by ERIC
fishmonger wrote:Interesting that there was a change - the original post showed what happened first, then my second screenshot set shows how it improved after reloading a day later. So things were changing along the way, and I understand you made some changes between those two screenshots.
All I did was purge the sessions table of the DB and purged the cache and forum cookies.

Re: Site layout broken

Posted: Sun Apr 03, 2016 7:33 am
by ERIC
Teresa Gergen wrote:In Chrome, everything looks fine until I log in, and then I still get screens that look like fishmonger's screenshots.
What version of Chrome are you using, and on what OS? When you say you're using the full site version on Android, do you mean on a phone or tablet? Is the display including the mobile version of the nav menu (top right, button drop-down menu)? It's display size dependent, so there's no way I'm aware of to force the site to show the full size version if your display size is small enough (even if on a computer).

Re: Site layout broken

Posted: Sun Apr 03, 2016 12:00 pm
by rlown
There are two errors I see with the latest Chrome and FireFox browsers. Screen attached. Look to the right side of the screen. This happens not logged in or logged in or on any page.

But the pages are still functional and present/operate correctly on my Win10/Chrome system.

The .main_menu error disappeared in the last few minutes.

Capture2.JPG

Re: Site layout broken

Posted: Sun Apr 03, 2016 4:38 pm
by ERIC
Unexpected token is new, the other just below it has been there for many months. Main_menu error has been resolved.

Re: Site layout broken

Posted: Sun Apr 03, 2016 9:22 pm
by Teresa Gergen
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Re: Site layout broken

Posted: Mon Apr 04, 2016 5:04 am
by ERIC
How about now? Just noticed that for whatever reason your profile, and only your profile, was using a different template. Switching that is an option in your profile but I had thought I had the ability for users to switch turned off. Perhaps something happened during the transfer. Who knows...