login issues

Instead of emailing or PM'ing the Admins or Mods with technical support questions or comments about the site, check here to see if someone else has had the same difficulty or has made the same suggestion. What you're after might have already been posted and addressed. If not, rather than emailing or PM'ing us, please post a detailed description of the problem/suggestion and one of the HST team members will address your needs shortly.

Moderators: maverick, copeg, markskor, giantbrookie

login issues

Postby ERIC on Mon Jan 17, 2011 7:56 am

Some of you may have experienced some issues with logging in this past weekend. I think I have the problem solved, but if you know of anyone who is still having problems, first ask them to clear cookies on their browser and then let me know if the problem persists.

Cheers,
Eric



User avatar
ERIC
Founding Member & Forums Administrator
Founding Member & Forums Administrator
 
Posts: 2222
Joined: Fri Oct 28, 2005 7:13 am

Re: login issues

Postby Mike M. on Mon Jan 17, 2011 10:10 am

Eric, the problem went well beyond log-in issues. The website was down -- not accessible in any way -- for most of the weekend, at least when I tried to access it. My PC displayed a "fatal error" message.

Mike
Mike M.
Topix Expert
 
Posts: 439
Joined: Fri May 25, 2007 8:50 pm
Location: Portland, Oregon

Re: login issues

Postby ERIC on Mon Jan 17, 2011 10:20 am

Mike,
What you experienced was a symptom of the problem. But no, the site wasn't completely down; only registered users attempting to login should have seen the fatal error message you saw - that includes auto login.
User avatar
ERIC
Founding Member & Forums Administrator
Founding Member & Forums Administrator
 
Posts: 2222
Joined: Fri Oct 28, 2005 7:13 am

Re: login issues

Postby Mike M. on Mon Jan 17, 2011 10:27 am

But I never tried to log in. I just tried to access the site.

In any case, I'm glad you fixed the problem and I can now view the site.

Mike
Mike M.
Topix Expert
 
Posts: 439
Joined: Fri May 25, 2007 8:50 pm
Location: Portland, Oregon

Re: login issues

Postby ERIC on Mon Jan 17, 2011 10:31 am

Mike M. wrote:But I never tried to log in. I just tried to access the site.


ERIC wrote:...that includes auto login.


Mike M. wrote:In any case, I'm glad you fixed the problem and I can now view the site.


Sorry it took a couple of days before learning of the issue and fixing it. Let me know if you have any more problems.
User avatar
ERIC
Founding Member & Forums Administrator
Founding Member & Forums Administrator
 
Posts: 2222
Joined: Fri Oct 28, 2005 7:13 am


Return to Technical Problems, Questions, Comments & Suggestions

Who is online

Users browsing this forum: No registered users and 2 guests