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403/Forbidden error

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403/Forbidden error

Postby rhyang » Sun Jul 23, 2017 8:33 am

Lately I've been seeing this error when accessing the site from my home Comcast cable modem. I don't have any problems using my phone (LTE) or work laptop (corp VPN), but it does crimp my ability to post trip reports. Anything I should know ?
-Rob

Sent from my XT1045 using Tapatalk



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Re: 403/Forbidden error

Postby rlown » Sun Jul 23, 2017 9:43 am

rhyang wrote:Lately I've been seeing this error when accessing the site from my home Comcast cable modem. I don't have any problems using my phone (LTE) or work laptop (corp VPN), but it does crimp my ability to post trip reports. Anything I should know ?
-Rob

Sent from my XT1045 using Tapatalk


Can you reproduce the error and is it random or on certain areas. If you can add a screen shot when the error occurs, it probably helps Eric and team.
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Re: 403/Forbidden error

Postby rhyang » Mon Jul 24, 2017 6:25 am

The error is very consistent, and only occurs on my cable modem. Anything connected via my Wifi router to that cable modem gets the same error. Here are some examples:

Trying to access the home page at "http://highsierratopix.com/" :

Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


Trying to access the Fishing Hole at "http://www.highsierratopix.com/community/viewforum.php?f=6"
Forbidden
You don't have permission to access /community/viewforum.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


The IP address of my cable modem is 73.162.80.99 (just asked Google). Right now I am posting using my work computer (bad precedent :) ) via VPN, which uses an entirely different IP address (through the corporate network I guess).

Is my home IP address blocked ? If one of the machines attached to my home router was hacked and turned into a spambot, then I have a feeling I would know by now :)
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Re: 403/Forbidden error

Postby copeg » Mon Jul 24, 2017 11:28 am

Made a change...give it a try when you get home and let us know. I've seen it happen (albeit rarely) where we block IP's belonging to problematic bots (spam, crawlers, etc..), but the bots spoof their IP (or get assigned a dynamic one) that later is used by legit people.
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Re: 403/Forbidden error

Postby rhyang » Mon Jul 24, 2017 4:01 pm

That seems to have done the trick, thanks !
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Re: 403/Forbidden error

Postby copeg » Mon Jul 24, 2017 8:50 pm

rhyang wrote:That seems to have done the trick, thanks !


Good to hear.
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Re: 403/Forbidden error

Postby aerosim » Tue Sep 05, 2017 1:55 am

I've been having the same problem lately ... works fine from my cell phone, but not on my PC's. The only difference is that I tether my cell phone to the PC's.

I get the exact same 403 error. Is there any way to fix it?
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